Shipping and Delivery Policy
Effective Date: {1st Jan 2025]
Thank you for shopping with us! At mocktestseries.com, we offer digital products, including mock test series. Please review our shipping and delivery policy for a clear understanding of how you will receive your purchases.
1. Digital Product DeliveryInstant Access: Upon successful payment, you will receive an order confirmation email with download links or access credentials for your purchased mock test series.
Delivery Time: Digital products are delivered instantly to your registered email address or through your account dashboard. Please allow up to 15 minutes for the email to arrive. If you do not receive it, check your spam/junk folder or contact our support team.
Access Duration: You will have access to your purchased content for the duration specified on the product page. Ensure you download and save your content within the access period.
2. Troubleshooting Delivery IssuesIf you encounter any issues accessing or downloading your digital products:
Ensure the email address provided during checkout is correct.
Check your spam/junk folder for the confirmation email.
If the problem persists, contact our support team at [Your Support Email] with your order number for assistance.
3. Refund PolicyAs digital products are intangible and instantly accessible, all sales are final, and we do not offer refunds or exchanges. Exceptions may apply in cases of duplicate charges or technical issues preventing access. Refer to our Refund Policy for more details.
4. Contact UsFor any questions or concerns regarding our Shipping and Delivery Policy, reach out to us at:
Email: support@mocktestseries.com
Thank you for choosing mocktestseries.com! We are committed to providing you with a seamless and efficient experience.
